PRIVACY POLICY

Effective Date: December 10, 2024

At ELITECOUTUREHUBS, we are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website https://elitecouturehubs.com or make purchases from our online store. By using our website, placing orders, or engaging with our services, you consent to the practices described in this policy.

1. Information We Collect

We collect a variety of personal information when you interact with our website or make purchases. This includes:

  • Personal Information: When you create an account, place an order, or contact our customer service team, we collect personal details such as your name, email address, phone number, billing address, and shipping address.

  • Payment Information: To process payments securely, we collect payment information, including credit card details or other payment methods. All payment data is processed by secure third-party payment processors, and we do not store any sensitive payment information on our servers.

  • Usage Data: We collect non-personally identifiable information regarding your use of our website, including your IP address, browser type, device type, pages visited, and the time spent on our site. This data helps us understand how customers use our website and improves user experience.

  • Cookies: We use cookies to enhance your experience. Cookies are small text files placed on your device that help us remember your preferences, track website performance, and personalize content. You can adjust your browser settings to manage cookie preferences or disable cookies entirely.

2. How We Use Your Information

We use the information we collect for several purposes, including:

  • Order Processing: To process your orders, including payment and shipping. We use your personal information to deliver the products you purchase and communicate with you about your order status.

  • Customer Support: To respond to inquiries, resolve any issues, and provide support for products or services. We may also use your contact information to send you order updates or confirmations.

  • Marketing and Promotions: With your consent, we may use your information to send you promotional materials, newsletters, or special offers. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in each email.

3. Data Protection

We take the security of your personal information seriously and implement a variety of security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure payment processing, and access controls.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to have your data deleted, you can contact us, and we will make every effort to comply with your request.

5. Third-Party Services

We may share your personal data with third-party service providers who assist us in processing payments, fulfilling orders, sending marketing materials, or improving our website functionality. These third parties are obligated to maintain the confidentiality of your data and only use it for the purposes for which we have engaged them.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. If you wish to exercise these rights, please contact us at contact@elitecouturehubs.com.

7. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your data.

LAST REVISED: DECEMBER 10, 2024