TERMS AND CONDITIONS
Effective Date: December 10, 2024
Welcome to ELITECOUTUREHUBS! By accessing or using our website https://elitecouturehubs.com and any services we offer, you agree to comply with these Terms and Conditions (“Terms”) and our Privacy Policy. Please read these Terms carefully before placing an order or using any of our services. If you do not agree with these Terms, please refrain from using our website and services.
1. Acceptance of Terms
By using our website or making a purchase, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy. These Terms apply to all visitors, users, and customers who access or use the site in any manner.
2. Product Information and Availability
Product Descriptions: We make every effort to ensure that product descriptions, images, and prices on our website are accurate. However, errors or omissions may occur. We reserve the right to correct any inaccuracies, and we are not responsible for any such errors. All product details are subject to change without notice.
Product Availability: All products are subject to availability. We make every effort to maintain an accurate inventory, but due to high demand or other circumstances, certain items may become unavailable after an order is placed. In the event of this, we will notify you as soon as possible. You may be offered a similar product, a refund, or the option to backorder the item.
3. Order Process
Placing an Order: When you place an order, you are making an offer to purchase the selected products at the specified price. You must provide accurate, current, and complete information, including your name, billing and shipping addresses, payment details, and contact information. After placing an order, we will send an order confirmation email to acknowledge receipt of your order. This confirmation does not signify that your order has been accepted.
Order Acceptance: Your order is considered accepted when we process and ship the items. Until that point, we may cancel your order for various reasons, including product availability, payment errors, or fraudulent activity. We will notify you in the event of an order cancellation and issue a refund, if applicable.
Order Modifications: Once an order has been confirmed and processed, we may not be able to modify it. If you need to make changes to your order, please contact us immediately. We will do our best to accommodate your requests, but once the order is shipped, it cannot be modified.
4. Pricing and Payment
Price Accuracy: All prices on the website are listed in USD and are subject to change without notice. We aim to ensure that all product prices, shipping costs, and taxes are correct. However, errors may occur, and in such cases, we reserve the right to cancel or modify the order. If the correct price is higher than the original price, we will notify you before processing your payment.
Payment Methods: We accept various payment methods, including credit/debit cards and third-party payment processors such as PayPal. You agree to provide accurate payment information and to promptly settle any amounts owed for your purchases.
Sales Tax: Sales tax will be applied to your order where applicable, based on the shipping address and local tax laws. The applicable tax will be displayed during checkout before you finalize your order.
5. Shipping and Delivery
Shipping Policy: We ship products to most locations within the United States and internationally. The shipping rates are calculated based on the destination and weight of your order. All orders are shipped via reputable carriers such as USPS, UPS, or FedEx.
Processing Time: Once your order is placed, it will be processed within 1-3 business days. Please note that processing time may vary depending on order volume, product availability, and shipping destination.
Delivery Time: Delivery times are estimated based on the shipping method you choose at checkout. While we strive to meet these delivery timeframes, we are not responsible for delays caused by the shipping carrier, weather conditions, or other unforeseen circumstances.
Shipping Charges: Shipping charges are non-refundable. If you wish to return an item, you will be responsible for the return shipping fees unless the item is defective or damaged upon arrival.
6. Returns and Refunds
Return Policy: We want you to be satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of receipt for a full refund or exchange. All items must be in their original condition, unused, and with all packaging intact. Personalized or custom-made products are not eligible for return.
Return Process: To initiate a return, please contact our customer service team at contact@elitecouturehubs.com. We will provide you with return instructions and a return authorization number. Please note that customers are responsible for the cost of return shipping unless the return is due to an error on our part.
Refunds: Refunds will be processed after we receive and inspect the returned item. Refunds will be issued to the original payment method within 7-10 business days after the return is approved. Please allow time for processing depending on your payment provider.
7. Intellectual Property
All content on the ELITECOUTUREHUBS website, including but not limited to text, images, logos, designs, and product descriptions, is the property of ELITECOUTUREHUBS and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our express written consent.
8. Limitation of Liability
To the fullest extent permitted by law, ELITECOUTUREHUBS shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or any products purchased from us. This includes, but is not limited to, damages related to product defects, loss of data, or unauthorized access to your personal information.
9. Privacy and Security
Your privacy and security are important to us. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal information when you visit our website and make purchases.
10. Changes to Terms and Conditions
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” By continuing to use our website and services after such changes, you agree to the revised Terms.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Virginia, United States. Any disputes arising out of or related to these Terms shall be resolved in the courts located in Virginia.
12. Contact Information
If you have any questions or concerns about these Terms, please contact us:
Email: contact@elitecouturehubs.com
Phone: (757) 242-6081
Address: 6277 Yellow Hammer Rd Zuni, Virginia(VA), 23898
Website: https://elitecouturehubs.com
