Shipping Policy

Effective Date: February 10, 2025

At EliteCoutureHubs, we aim to deliver your orders efficiently and securely. This Shipping Policy outlines our shipping methods, processing times, costs, and other important details.

1. Order Processing Time

  • Orders are typically processed within 1-3 business days after payment is confirmed.

  • Processing times may be extended during holidays, sales events, or high-demand periods.

  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

We offer the following shipping options:

Domestic (U.S.) Shipping:

Shipping Method

Estimated Delivery Time

Cost

Standard Shipping

5-7 business days

Varies by location

Expedited Shipping

2-3 business days

Additional fee applies

Overnight Shipping

1 business day

Additional fee applies

  • Delivery times are estimates and may vary due to weather conditions, carrier delays, or unforeseen circumstances.

  • We do not ship to P.O. Boxes or APO/FPO addresses for expedited and overnight shipping.

International Shipping:

  • Shipping times and costs vary depending on the destination.

  • International delivery may take 7-21 business days, depending on customs clearance.

  • Customers are responsible for any import duties, VAT, or customs fees imposed by their country.

3. Shipping Fees & Free Shipping

  • Shipping costs are calculated at checkout based on the delivery address and selected shipping method.

  • Free shipping may be available for orders over a certain amount (check our website for current promotions).

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.

  • Please allow 24-48 hours for tracking updates to appear.

5. Lost, Delayed, or Damaged Shipments

  • EliteCoutureHubs is not responsible for delays caused by shipping carriers.

  • If your package is lost in transit, please contact the carrier first to file a claim.

  • For damaged items, email us at Contact@elitecouturehubs.com with photos of the package and item(s) within 48 hours of delivery.

6. Address Accuracy & Delivery Issues

  • Customers are responsible for providing accurate shipping details at checkout.

  • If an incorrect address is provided, EliteCoutureHubs is not liable for lost packages.

  • If a package is returned due to an incorrect address, customers must pay for reshipping.

7. Returns & Exchanges

  • Shipping fees are non-refundable, except in cases where EliteCoutureHubs made an error.

  • Customers are responsible for return shipping costs unless stated otherwise.

  • Refer to our Refund and Returns Policy for full details on returns and exchanges.

8. Contact Us

For shipping-related inquiries, please reach out:

đź“Ť Address: 6277 Yellow Hammer Rd, Zuni, VA 23898
đź“ž Hotline: (757) 242-6081
📧 Email: Contact@elitecouturehubs.com